Our visual bot builder lets you quickly automate interactions across the customer journey, without professional services. You can build bots rapidly, add them iteratively and test them instantly, using no code at all. Use rich data from the conversation stream to invoke bot automations while providing a seamless experience.
Deploy in Minutes
Helpshift’s code-free, visual interface enables you to build bots in minutes, without the aid of developers. You can rapidly test, iterate, and deploy automated workflows for a variety of use cases at every point along the customer journey.
Hello, Answer Bot
The Helpshift Answer Bot responds instantly to customer issues with content from your knowledge base enabling you to deflect incoming tickets and seamlessly escalate conversations to human agents when needed.
Leave it to Automation Bots
Build fully customizable automation bots with the aid of Helpshift’s decision-tree architecture. Automation bots can fully automate ticket resolution or collect relevant customer information such as dates, order numbers, and issue types for an agent to act on.