Vodafone is a clear example of a company that is a pioneer when it comes to the use of artificial intelligence and natural language in its contact centre. Sabio has been working with Vodafone since 2011 to install and develop its Voicebot … Lees verder
Supersnel innovatie doorvoeren in de contactcenters van Allianz Direct
Accelerate innovation in Allianz Direct's contact centres How Allianz Direct partnered with Sabio to implement Twilio Flex's disruptive CX solution that now allows them to innovate at a revolutionary pace. For Allianz Direct, it is … Lees verder
Emovis choose Utrecht-based Sabio Group to support cloud migration of its UK contact centre infrastructure
Emovis, part of Abertis Mobility Service (AMS), is a leader in toll-based mobility solutions enabling millions of motorists to travel seamlessly across the world's busiest cities and highways Barcelona-headquartered, with operations in United … Lees verder
e-book – MET HUMAN SERVICE ZET U UW MEDEWERKERS OP DE EERSTE PLAATS
WITH HUMAN SERVICE, YOU PUT YOUR EMPLOYEES FIRST Why it's time to look inside your organization and unlock the potential of your #1 asset CHANGE IS AFFECTING YOUR PEOPLE Disruptive factors such as digital transformation, the increased use of … Lees verder
e-book – CX SUCCESS ASSURED: The Ultimate Guide to Customer Experience
CX SUCCESS ASSURED: The Ultimate Guide to Customer Experience Why Customer Experience is more important than ever During the pandemic, it became inevitable that people had much more contact with organizations than usual. That was a challenge, both … Lees verder
E-book – Automatisering en AI die al uw medewerkers verenigt
Een effectieve automatisering en AI-oplossing transformeert uw bedrijf en helpt u om uw customer experience te optimaliseren. Om de transformatie succesvol te maken is het ook belangrijk om de cultuur in uw bedrijf te veranderen. Dan pas kan de … Lees verder
Webinar: Hoe CX-leiders de beste Customer Experience realiseren
26 mei 2021 | 11:00 - 12:00 uur (CET) Registreer vandaag nog voor het gratis Customer Experience webinar. Krijg diverse tips en adviezen voor het optimaliseren van jouw klantcontactcenter en CX . Een sterke CX-strategie is voor elk bedrijf … Lees verder