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Genesys named a Leader for the 10th consecutive year
The latest Gartner® Magic Quadrant ™ report is here, and the report shows that Genesys continues to be named a Leader in the Contact Centre as a Service (CCaaS) space.
Nine CCaaS providers were evaluated for their Ability to Execute and Completeness of Vision to help you choose the right partner for your business.
For the 10th consecutive year, Genesys has been recognised as a Leader — and positioned highest in execution. We believe this recognition demonstrates the Genesys advantage: delivering powerful, scalable solutions that drive real results, ensuring organisations like yours stay ahead in the evolving customer experience landscape.
Download the full Gartner report and see why Genesys is a Leader. You’ll also unlock:
- The Gartner evaluation of technology providers
- Best practices for selecting the right CCaaS solution
- Insights into key trends shaping the CCaaS landscape
Get the report
