Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices. Avaya is consistently named a Leader in Gartner's Magic Quadrants for Contact Centers (CC) and Unified Communications (UC).

Avaya Oceana®, a truly multi-touch, omnichannel customer engagement solution that gives companies the freedom and flexibility to create, innovate, optimize and future-proof customer journey-driven experiences that generate customer loyalty, retention, share of wallet, and repeat business.

Avaya Equinox® is a Unified Communication and Collaboration (UCC) platform for business communications and delivers streamlined, mobile-first communications across multiple devices.

Avaya Oceana® and Equinox® engagement solutions are customizable to any vertical industry by means of the Avaya Breeze® open standard development platform.

Avaya Breeze® provides an easy way to integrate Avaya communication solutions in business processes and assist customers in digitally transforming their operations.